Client Growth Team
As you ascend to new business heights, we are by your side in staffing success.
As your co-pilots in growth, let our Client Growth team be your sherpas for success. With our unparalleled lineup of 20+ Account Managers, Client Growth Leaders, and our Chief Growth Officer at the helm, we ensure that you’re supported, guided, and celebrated throughout your journey.
Here’s our commitment to supercharging your success:
Onboarding Excellence
We ensure your team is geared up and ready, reducing the time to get your new team ramped up.
Regular Touchpoints
Monthly, or even more frequently if needed, your account manager check-ins ensure everything’s on track and address any tweaks or turns.
Strategic Reviews
Quarterly sessions with your advisory team to plan for growth, set shared objectives, and initiate powerful strategies.
Your Voice Matters
Through our Net Promoter Score, we’re all ears, celebrating our joint achievements and refining any areas you feel need enhancement.
Year-end Celebrations
Dive into the vibrant Cloudstaff community with an exclusive invite to our end-of-year ‘Roar’ gathering – it’s a must-attend!
Networking Opportunities
Engage, learn, and collaborate at our regional events and client workshops. Build relationships that last!
Cloudstaff Technology
Tools and apps at your fingertips, designed to give you clarity on your team’s tasks and ensure smooth operations every day.
Join us, and let’s shape a brilliant future together!
Meet your Client Growth Team
Americas and Europe Team
Matthew Rutter
SVP Client Growth Operations
Matthew is a seasoned leader with more than 20 years of experience in the BPO and telecommunications industries. Having founded companies in these sectors, he brings a wealth of operational insight and strategic expertise to the table.
Adrian Costello
VP of Client Growth
Adrian brings extensive experience in senior roles, with an impressive track record of enhancing customer experiences and driving positive change in complex organizations.
Ivan Popic
Client Growth Partner
With 15+ years of experience, Ivan is a relationship-driven professional who excels at building strong connections with clients. His ability to understand client needs and provide tailored solutions has led to successful partnerships and long-lasting relationships.
Mike Lallana
Senior Client Growth Partner
Mike is a pro in business operations and customer success, boasting over 25 years of experience. He’s dedicated to driving sustainable revenue growth by enhancing customer experiences and maximizing their return on investment.
Asia and the Pacific
Dani Rutter
Client Growth Partner
Dani is an accomplished professional with a rich managerial background in fintech, BPO, and hospitality. She excels in fostering strong client relationships and driving growth through strategic marketing and efficient operations.
Dondi Clemente III
Client Growth Partner
With 20 years in HR, Client Relations, and Business Strategy, Dondi has excelled across IT, outsourcing, mining, client services, and training. He champions business growth through a focus on innovation, sustainability, and strategic management.
Chase Bennett
Client Growth Partner
With 15 years of experience under his belt, Chase is a pro in Account and Operations Management, as well as Client Experience. He excels in helping clients grow their teams offshore and crafting smart strategies for staff growth and retention, ensuring they see positive outcomes every step of the way.
Your sherpas of success
Tired of low-care outsourcers that just find you a body then expect you to do the rest? Talk to us today to understand how our success superstars can change your remote staffing game.
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