General Outsourcing

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When is the Right Time to Outsource your Business Process

Must outsourcing be done when your business is struggling, or is it better to outsource when you are seeking to expand and grow your business? Outsourcing can be a daunting prospect. There is usually some trepidation involved. Business owners may not instantly make the outsourcing jump because they’re unsure what’s on the other side. They’re […]

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Happy clients aren’t enough — they need to be raving fans

Every business seeks total customer satisfaction. But if you want your business to soar to greater heights, you can’t just leave your clients feeling happy and pleased. You need to turn them into loyal enthusiasts. In today’s outsourcing, while you’re thinking about whether your staff are spending their day doing mundane and time-consuming tasks or

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offshore team

Behind every great outsourced business is a great offshore team

Outsourcing businesses today isn’t just about saving money but getting the best results as well. Achieving this can be quite simple—invest in your people. Leverage their skills and expertise, otherwise, why would you hire them in the first place? People keep moving around due to the constant job offers. With so many companies offering a

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internet connectivity

Slow internet means productivity loss for your offshore team

High-speed internet connectivity is a critical part of a successful BPO experience. No other Philippine BPO matches our connectivity or network support. We built our network to be fast, secure and reliable because that is what our customers need. When we first started Cloudstaff, we followed a simple principle that everything had to be in

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bringing shores together

Bringing shores together

Keep your in-house staff close and your offshore team closer—a powerful motto that can increase the chances of doing outsourcing successfully. Entrepreneurs who want to lower their labour costs or gain access to a more talented workforce often decide to move tasks offshore. But no matter what their reason is, one way to get the

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Google Assistant

Nothing beats purpose

Google has recently announced some interesting updates to the Google Assistant for which aid users with their day-to-day tasks. Google Assistant is now capable of continuing conversations. Sundar Pichai, Google’s CEO, described his vision of Google Assistant feeling flawless to the end user. As a result, the device is employing more and more natural language

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