It’s so easy to switch “on” at any time of the day and in any place using the latest technology, but what’s really impressive is how this digital transformation continues to affect business communications. Technology has undoubtedly improved productivity in modern businesses. Companies are continually coming up with new and better ways to solve common […]
How digital transformation changed business communication Read More »
Creating branded materials and giving careful consideration to how your company presents itself is great for business. But for many business owners, professional level marketing and content creation is not their core strength. There’s no doubt that as a business owner, you’re capable of getting things done. You’ve already proven that by building your own
The best business strategy to boost your brand image Read More »
Let’s face it, it’s not easy to deliver seamless customer service. You don’t even know who you’re going to deal with from day to day. But ultimately, customer service all comes down to what kind of experience you give to people. No matter how amazing your customer service agents are, you can’t predict the mood
Customer service is more than just transactions, it’s about human experience Read More »
Seeking a long-term relationship doesn’t only apply when looking for a life partner. People also seek long-term relationship business, and both have one thing in common—ending up with the wrong partner will set you up for a world of distress. Outsourcing helps companies focus on developing growth strategies and increasing profitability. However, it is extremely
Want a long-term relationship? Find the right outsourcing partner Read More »
As your company grows, keeping a record of how to get things done when you offshore business processes is essential. The following short story really highlights why documenting processes is so essential. Once, there was a recital organizer who was excited and anxious at the same time as his performers were preparing to go on
Creativity is one of the most valuable assets that you can give to your customers or clients. Today, more and more businesses are looking to improve their customer engagement by producing creative content that stands out. While adding a creative capacity might not be the first consideration for many companies, having a team of creative
Why having fresh minds can help your business grow Read More »
It’s so easy to switch “on” at any time of the day and in any place using the latest technology, but what’s really impressive is how this digital transformation continues to affect business communications. Technology has undoubtedly improved productivity in modern businesses. Companies are continually coming up with new and better ways to solve common
How digital transformation changed business communication Read More »
No matter what kind of business you have, creating a clear workflow is an important part of the process—especially when you’re outsourcing. It’s how you can allocate tasks that can be automatically distributed without back-and-forth emails. Relying on regularly email exchanges with your staff to monitor their progress can be a huge mistake. Why? Because
How to develop triggers and establish trust in an outsourced business Read More »
As an outsourcing company with most of our staff in the Philippines, we often get asked the same question: “Why outsource to the Philippines?” In our 15 years of experience, the Philippines is uniquely well-suited to hiring offshore workers for English-speaking companies. This article will cover the top benefits of outsourcing to the Philippines: High
When outsourcing your business, it is best to choose a reputable organisation with a proven record in delivering effective outsourcing solutions. “You can’t learn anything new until you are open enough to forget everything you think you know” — American art director, designer, and author, James Victore. The best entrepreneurs are the ones that understand
Tips for adding expertise when outsourcing your business Read More »
Business owners are responsible for ensuring that the working conditions of their employees are safe and conducive to encourage creativity, efficiency, and increase productivity. But what about your outsourced staff? Are you still accountable for ensuring that your offshore team members are working under decent conditions? The short answer is, yes. Workplace conditions have a
Should you care about the working conditions of your offshore team? Read More »
The younger generation now makes up a significant portion of the workforce, however, some business owners can still be a bit hesitant about outsourcing millennial staff. It’s time that we address the myths and separate fact from fiction—especially when you’re keen on driving business growth. Millennials are sometimes described (unfairly) by older generations as being
Busting the myths about outsourcing millennial staff Read More »
