General Outsourcing

Over the last two decades, the way businesses operate has changed significantly. From self-hosted websites and on-site servers to cloud-based infrastructure and distributed workforces, business is good at adapting to new ways of working. These changes in the business landscape have allowed the emergence of a new way of working and the need for a […]

You’ve made the decision to outsource some of your business processes – now what? Before you jump straight into outsourcing, it’s important to consider team integration, your existing team and whether they’re ready to take the next step with you. Ensuring your business’s outsourcing success requires flexibility, agility and a willingness to adapt. You may

You know your business needs resources to achieve your goals but where do you begin? When starting your outsourcing journey, freeing up your time to focus on more business-critical objectives is invaluable. Here’s why many of our clients suggest hiring a back office assistant as your first step. Cost savings “In business, there are unsung

Want to take your business to the next level and keep it growing sustainably? In this blog, we discuss the top three tips for successful outsourcing and explain why it’s important to invest in people because they’re the most valuable asset to your business. Are you new to outsourcing and find the whole process a

In building a successful business, you need to know how to pass on your business knowledge to your staff. With the right training strategies, they can start contributing to your business’s growth immediately. But how do you prepare your offshore team?  Sometimes, it can be difficult to take all the ideas inside your head and

Do you have a dedicated Customer Success Manager?  Deciding to take the plunge and set up an offshore team and start outsourcing is a big step. To ensure your success, it’s important to find an outsourcing provider who understands your business and the unique challenges that your industry faces.  “They don’t get what we do”…

The modern workplace is constantly evolving. Emerging technology has paved the way for business owners and employees to reshape their work environment. The work from anywhere, anytime approach to work is now commonplace and has contributed to the rise of outsourcing. Cloud-based platforms, improved communication methods, and readily available remote staff has put an end

When others steal your business ideas, it means they are good ones, but keeping your intellectual property security should always remain a priority for your business – especially when outsourcing. Your intellectual property, trade secrets and company processes are the lifeblood of your business. You’ve worked hard to develop them, so when adding people to

Every business owner wants to see their company thriving. However, in an increasingly competitive marketplace, getting and staying ahead of the game is not easy. Business outsourcing is a popular way to gain a competitive edge.  Partnering with a reputable outsourcing provider is the smarter and more cost-effective way to achieve your business goals. Here

Can you ensure your data security when outsourcing? What levels of protection should you expect from your outsourcing provider? Cloudstaff examines outsourcing and data security – because keeping your intellectual property safe is a priority. Data security is often a key concern when beginning an outsourcing journey. Especially for roles that require handling sensitive information,

The internet has created a culture of online businesses being open at all hours. While your team may only work normal operating hours, your customers expect you to be available when and where they are.  But how can you meet customer service expectations without exhausting your resources? If your business centers around customer service, only

When working with any team, effective communication is the key to success. With the rise of outsourcing and working from home, businesses must  consider how to keep everyone aligned and connected. Ensure your business operations run smoothly both on- and offshore with these five tips for effective communication when outsourcing. Regular check ins  The saying