Content Moderator Jobs Frankston: A Hiring Guide
Over 54% of people are seeing more fake or toxic user content, and more than 40% would disengage from a brand after just one negative encounter, with 45% losing trust in the brand.
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What strategies are Australian businesses using to meet the business needs for Content Moderation Specialists?
According to a TELUS International survey, over 54% of people have observed an increase in fake or toxic user-generated content, with 36% encountering it several times a day and 15% seeing it daily. More than 40% would leave a brand’s community after just one encounter, and 45% would completely lose trust in the brand.
Given this situation, Australian companies are working on finding the right Content Moderation Specialists with the necessary skills. Many are opting for outsourcing as a clever way to fill these crucial roles.
If you’re thinking about outsourcing, it’s important to team up with a company that prioritises ethics, builds a strong community, and maintains a positive work environment.
Also, keep in mind that data security is key. Ensure your outsourcing partner provides robust endpoint security, holds ISO certification, and has dependable Business Continuity Plans (BCP) in place to protect your data and operations.
To find the best Content Moderator in Frankston, focus on candidates who excel in these key areas:
- Content moderation: Skilled at efficiently handling and evaluating user-generated content to ensure it meets platform guidelines.
- Tools & software: Proficient with tools like Microsoft Azure Content Moderator, WebPurify, Google Perspective API, Crisp, and Hive Moderation.
- Content policy development: Experienced in crafting content policies that align with community needs and regulatory requirements.
- Community standards: Strong grasp of community guidelines and a commitment to following them closely.
- Community management: Experienced in engaging with and nurturing online communities to keep a healthy user base.
- User interaction: Excellent at communicating with users and resolving disputes effectively.
- Policy enforcement: Able to consistently and fairly apply content policies to maintain platform integrity.
A guide to interviewing Content Moderation Specialists for Frankston: What to ask Content Moderators in a job interview?
When you’re interviewing for a Content Moderation role, it’s key to get a sense of their skills and experience. Here are some important questions you might want to ask:
- How do you handle encountering potentially disturbing or offensive content?
- What would you do if you disagree with a content policy?
- How do you ensure your personal biases don’t affect your moderation decisions?
- Can you give an example of a tough decision you had to make while moderating content?
- How do you balance working quickly with making sure you’re accurate in content moderation?
- How do you stay updated on the latest changes in content moderation policies and internet regulations?
How much does outsourcing a Content Moderation Specialist for Frankston cost?
Hiring a Content Moderation Specialist in Frankston can be quite costly, particularly when you factor in their location, experience, and specific skills.
The average salary costs around $95,000. Plus, there are additional expenses like upgrading facilities, posting job ads on platforms like Seek, Monster.com, or LinkedIn, and paying recruitment agency fees. In 2021, hiring costs in Australia rose from $10,500 to $23,860 per person.
To reduce these expenses, you might consider outsourcing to countries like the Philippines, Colombia, or India. Tools like Cloudstaff’s Teambuilder can help you visualise the potential savings.
Choosing Cloudstaff for outsourcing could connect you with a global talent pool, making it more cost-effective than local hiring and easing the financial burden of expanding your team.
Steps to hiring remote Content Moderators with Cloudstaff
Here’s how Cloudstaff makes hiring remote Content Moderation Specialists a breeze for Frankston businesses.
Match
We use AI technology to find the best candidates from a database of 700,000.
Interview
We optimise the hiring process to connect with the most qualified candidates.
Offer
We process all local employment paperwork, including offers and contracts. We ensure that the role offered aligns with the proposed project and the candidate’s expertise.
Enable
New hires are fully equipped and ready to start on day one, with all equipment and secure logins.
Induct
Our legal orientation ensures new hires are fully compliant.
Train
Ongoing Development through access to training materials and the CS Academy.
Manage
We empower your workforce to thrive by supporting productivity, employee relations, and growth.
Onboarding & training Content Moderation Specialists at Cloudstaff, your Employer of Record
Considering outsourcing for your Frankston business but concerned about the hassle of managing remote staff abroad?
That’s where Cloudstaff comes in.
We take care of the tricky parts like payroll, taxes, and compliance with local laws in places like the Philippines, Colombia, and India, so you can focus on what really matters – managing your remote Social Media Experts.
When it comes to onboarding, Cloudstaff is there to make sure your remote Content Moderation Specialists blend perfectly with your team. We set clear goals, provide training, and use a supportive management style that aligns with Australian practices.
Additionally, our Client Growth Partners are always available, ready to provide continuous support as your team grows.
What makes Cloudstaff’s remote staffing solutions different from other outsourcing models?
Cloudstaff is setting new standards in the outsourcing industry with its unique approach to remote staffing.
Cloudstaff’s remote staffing solutions
Ethical outsourcing
- Dedicated to safety, professional development, and a positive work environment.
- Offering transparent pricing and comprehensive benefits.
- Equipped with a strong Business Continuity Plan.
#1 Workplace
- Our recruitment specialists connect you with a global pool of over 700,000 skilled remote professionals
- Backed by our world-class Cloudstaff Academy.
Operational brilliance
- Committed to your growth, our Client Growth Partners are always here for you.
- We deliver exceptional talent, build high-performing teams, and oversee performance to drive your business forward.
Enterprise-grade outsourcing
- We invest heavily in cutting-edge technology and platforms.
- We offer unparalleled security features designed for enterprise needs.
- Leading the way in tech-enabled solutions with top-tier remote work technology and AI talent augmentation.
- Our Google-alum Chief AI Officer is leading advancements in our proprietary AI for improved matching, secure generative AI, and industry-specific toolkits.
Other outsourcing models
Direct contracting
- Legal concerns leading to compliance issues
Freelance hiring
- Failure to fulfill tax responsibilities
- Insufficient dedication to full-time work
Traditional outsourcing
- Ethical considerations
- Potential business risks
- Limited post-sales support
Establishing a local entity
- Initial investment needed is around $250,000 Additional factors for sourcing equipment locally
- Requires investment in local workforce and cultural assimilation
- Local administrative challenges
To keep your best talent around
it’s important to do more than just recognise their skills. Create an environment that puts people first, offering great perks, meaningful rewards, and chances for growth. Organise inclusive events and prioritise work-life balance. This approach makes sure everyone feels valued and like an essential part of the team.
Check out how you can save up to 70% vs traditional hiring costs with our TEAM BUILDER.
Download a custom remote staffing business case tailored to your hiring needs.
Having trouble with hiring and tight budgets?
We’re here to help you find top-quality remote staff.
