Cloudstaff Growth and Improvements in the IT Support and Processes

Cloudstaff has grown rapidly and our internal IT Support Team has had to grow and adapt to meet the ever-increasing ‘just-in-time’ IT support requirements.

In order to position Cloudstaff and the internal IT team for the above, the Management has made a strategic decision to deploy a set of processes and policies based on the Industry and Worldwide recognized ITIL Framework.

Cloudstaff will focus on three core areas of ITIL:

1. Incident Management
2. Service Request and Fulfillment
3. Change Management

If you’d like more information, please email: itsupport@cloudstaff.com

 

Cloudstaff does not only focus on IT internal support but also puts importance in data security and protection: 

• • Cloudstaff Vault – PCI DSS Compliance for Customer Data Security
    Cloudstaff has stepped up its privacy and data security platform and has received its PCI compliance certificate for the Cloudstaff Vault. It was customised to meet the requirements set by the Payment Card Industry Data Security Standard (PCI DSS) especially for customers who need both the technical and operational requirements to keep their data secured. After a recent audit, Cloudstaff Vault has been certified to help make the process of achieving PCI DSS compliance easier for its clients.
  • Data Security: You’re under the aegis of Cloudstaff Vault
    The need for data security of modern businesses has led Cloudstaff to develop an extremely secure working environment called Cloudstaff Vault. The vault is specially designed for customers who perform Know Your Customer (KYC) procedures and those required to comply with Payment Card Industry Data Security Standard (PCI DSS). Its space and network have been audited and passed for the PCI DSS.