In the BPO industry, staff retention is often an issue. Typical retention rates range between 50-80% depending on the tasks performed.
As an employer, these numbers are far from desirable. As you are aware, it means more recruiting, more training, more costs and less productivity!
Cloudstaff are very proud to announce that we have been maintaining a staff retention rate of over 99%.
Cloudstaff have always enjoyed great staff retention because we have invested heavily in programs and activities designed to foster personal and professional growth while providing a really enjoyable workplace.
Great staff are critical to the success of any business, and while some might consider our benefits programs and events a little excessive, we don’t. Our staff are worth it.